Return, Refund & Cancellation Policy

Return and Refund Policy

Thank you for visiting Movers.my

If You are not totally satisfied with a purchase for any reason, we invite You to study our refund and return policy. The Return and Refund Policy Generator was used to produce this Return and Refund Policy.

The following terms apply to any products You buy from Us.

This Return and Refund Policy applies to:

Movers is referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement.

The term “goods” refers to the objects for sale on the Service.

Orders indicate Your request to purchase Goods from Us.

The Website is described as a service.

Movers website may be found at https://www.movers.my/

You mean the person who is accessing or using the Service, or the company or other legal organization on whose behalf such person is accessing or using the Service, as applicable.

Cancellation Rights for Orders

You have the right to cancel Your Order within 7 days without giving any reason.

The cancellation deadline is 7 days from the date You received the Goods or a third party you have nominated, who is not the carrier, takes possession of the product provided.

To exercise Your right to cancel, You must provide Us with an explanation of your decision. You can inform us of your decision by:

By going to https://www.movers.my/contact-us/ on our website.

By phone, dial +601137200400

We will pay You no later than 14 days after we receive the returned Goods. We will repay You using the same method of payment that You used for the Order, and You will not be charged any costs.

Requirements for Returns

In order for the Goods to be returnable, please ensure that:

• The goods were purchased during the last 14 days.
• The products are still in their original packaging.

The following items cannot be returned:

• Goods made to your requirements or that are clearly personalized.
• The supply of goods that, by their nature, cannot be returned or whose expiry date has passed.
• The supply of items that are not returnable due to health or hygiene concerns and were unsealed after delivery.
• The supply of goods that, due to their nature, are inseparably mixed with other items after delivery.
• We have the right to refuse any returns of items.
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Pricing Policy

The rates are subject to the nature and type of services you require, which may be determined by criteria such as volume, distance, and other extra services desired.

Furthermore, service costs are subject to change without notice.